SD M 426.1-1A, Technical Qualification Program Plan for Federal Personnel with Safety Responsibilities at Defense Nuclear Facilities
Establish the process that the National Nuclear Security Administration (NNSA) shall use to ensure its Federal technical employees possess the necessary knowledge, skills, and abilities to perform their assigned duties and responsibilities. It specifically applies to individuals whose duties and responsibilities require them to provide assistance, guidance, direction, or oversight that could affect the safe operation of a defense nuclear facility, including evaluation of contractor activities at those facilities.
Associated DOE Directive:
Document text
Text extracted from the attached file. Refer to the original document for the authoritative version.
Section 1
SUPPLEMENTAL DIRECTIVE
NA-1 M 426.1-1A
Approved: 05-19-08
TECHNICAL QUALIFICATION
PROGRAM PLAN FOR FEDERAL
PERSONNEL WITH SAFETY
RESPONSIBILITIES AT DEFENSE
NUCLEAR FACILITIES
NATIONAL NUCLEAR SECURITY ADMINISTRATION
Office of the Senior Advisor for Environment, Safety
and Health
AVAILABLE ONLINE AT: INITIATED BY:
http://www.nnsa.energy.gov Office of Senior Advisor for ES&H
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TECHNICAL QUALIFICATION PROGRAM PLAN FOR FEDERAL PERSONNEL
WITH SAFETY RESPONSIBILITIES AT DEFENSE NUCLEAR FACILITIES
1. PURPOSE. Establish the process that the National Nuclear Security Administration
(NNSA) shall use to ensure its Federal technical employees possess the necessary
knowledge, skills, and abilities to perform their assigned duties and responsibilities. It
specifically applies to individuals whose duties and responsibilities require them to
provide assistance, guidance, direction, or oversight that could affect the safe operation
of a defense nuclear facility, including evaluation of contractor activities at those
facilities.
NNSA is committed to assuring that operations conducted by NNSA and contractor
employees at defense nuclear facilities are managed safely, consistent with the
Department of Energy’s (DOE’s) Integrated Safety Management System (ISMS) policy.
A fundamental requirement for the safe management of operations is to ensure that
personnel possess competence commensurate with responsibilities.
This plan establishes the corporate NNSA Technical Qualification Program (TQP), which
describes the training and qualification requirements for technical personnel with safety
responsibilities at defense nuclear facilities. It documents how NNSA identifies these
positions; tailors qualification standards for them; establishes time and duty limitations
for qualification; describes the process to identify learning activities to achieve
competency for the specific job duties; and establishes methods for evaluating
qualification.
The corporate TQP is designed to achieve the following goals:
a. Alignment with mission priorities to ensure relevance and practicality;
b. Rigorous to ensure and demonstrate technical personnel possess necessary
capabilities to effectively perform their work;
c. Consistent implementation to support transportability and integration;
d. Streamlined to facilitate a smooth qualification process for participants;
e. Dynamic to incorporate continuous improvement through responsiveness to
feedback;
f. Cost effective to focus on positions and capabilities with potential to directly
impact the safe operation of NNSA defense nuclear facilities; and
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g. Consistent with the ISMS guiding principle of personnel possessing competence
commensurate with their assigned responsibilities and the Quality Assurance
criterion to ensure adequate personnel training and qualification.
2. CANCELLATIONS. NNSA TQP Program Plan for Federal Personnel with Safety
Responsibilities at Defense Nuclear Facilities, NNSA, (6/04)
3. APPLICABILITY. The provisions of this plan apply to all of the Administration’s
organizations and elements with the exception of Naval Reactors and the Kansas City
Site Office.
4. REQUIREMENTS.
Section 2
a. NNSA Federal Technical Capability Agents. NNSA Federal Technical
Capability Agents (Agents) are key to the success of the Technical Qualification
Program within NNSA. Each NNSA Site Office Manager and the NNSA Service
Center Director designates a senior manager to serve as the representative of their
office on the Federal Technical Capability Panel (Panel); the individual is
designated the Agent for that organizational element (Site Office or Service
Center). The Administrator designates one individual to serve as the
Headquarters/Lead Agent, who is the lead NNSA Agent. The Headquarters
Agent represents all Headquarters organizations on the Panel and provides overall
direction for the NNSA TQP. All Agents must be qualified as Senior Technical
Safety Managers (STSMs).
The NNSA Headquarters/Lead Agent and the other NNSA Agents integrate the
TQP effort among NNSA elements, approve implementation processes and
procedures, and ensure that this plan, Technical Qualification Program Plan for
Federal Personnel with Safety Responsibilities at Defense Nuclear Facilities, is
applied consistently throughout the complex. The NNSA TQP Manager, who is
designated by the Service Center Learning and Career Development Department
(LCDD) Manager, administers the NNSA TQP. The Headquarters/Lead Agent
may call meetings of the Agents, as needed, to accomplish NNSA business for the
Federal Technical Capability Program (FTCP). These meetings are usually held
via teleconference calls.
Agents also ensure implementation of DOE Manual (M) 426.1-1A, Federal
Technical Capability Manual, for their element, including the conduct of periodic
self-assessments of the TQP.
b. Qualifying Officials. To ensure a rigorous, consistent approach is used to qualify
TQP participants, NNSA uses qualifying officials (QOs). A QO is an individual
who has the technical experience or education in a particular technical area, and
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who, with the necessary training, is authorized to sign qualification cards for
designated competencies. The QO signs the qualification card when he or she has
verified that a candidate has demonstrated proficiency in these designated
competencies.
Typically, a candidate’s supervisor is the QO for all competencies unless the
supervisor has designated a subject matter expert (SME) as the QO for specific
competencies. An SME is an individual who through professional education,
certification or experience has knowledge in a particular subject area.
The names and competency designations for QOs must be submitted to the
cognizant Agent for approval. The Agent forwards the name of the approved QO
to the NNSA TQP Manager who, upon request, trains the QO on their
responsibilities before the QO is certified to sign qualification cards.
Alternatively, individual sites may train the QO on responsibilities consistent with
guidance in the NNSA TQP User’s Guide, and the site FTCP Agent forwards
attestation documentation to the NNSA TQP Manager. The NNSA TQP Manager
maintains the official list of approved QOs by organization.
An STSM shall be recommended for qualification by the next senior STSM in
their line organization, or if one does not exist, the site Agent. The Agent may
serve as the second-level approval authority for qualification of STSMs.
Facility Representatives are qualified by their site office manager, per DOE-STD-
1063-2006, Facility Representatives.
Section 3
c. Identification of Positions and Development of Qualification Standards.
Individuals assigned line management, technical support, operation, or oversight
responsibilities that provide assistance, guidance, direction, oversight, or
evaluation of contractor activities that could directly affect the safe operation of a
defense nuclear facility are required to participate in the TQP. This requirement
is cited in the vacancy announcement, position description (PD), and the
participant’s individual development plan (IDP) and performance standards. The
recommended process for placing individuals or positions in the TQP is in the
NNSA TQP User’s Guide, section 3.0. Any other method used to evaluate a
position for the TQP shall be based on the site mission and appropriate safety
risks and consequences of operating its nuclear facilities. The qualification status
of all staff in these positions is reported quarterly to the Panel.
Managers may add individuals as TQP participants even though they may not
otherwise be required to be in the TQP. These individuals should be responsible
for safety, health, or environmental protection in science or technology-intensive
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facilities. Their qualification status is not included in the quarterly reports to the
Panel, whose primary focus is on defense nuclear facilities.
The NNSA TQP uses the Department-wide General Technical Base Qualification
Standard (GTBQS) and functional area qualification standards (FAQS) to
facilitate transportability of qualifications across DOE and NNSA. The
supervisor assigns each TQP participant a position qualification standard package
that is a combination of the GTBQS, a primary FAQS, and if required an office-,
site-, facility-, or position-specific standard (PSS).
To ensure all NNSA TQP participants share a common core of relevant technical
knowledge, they complete all the competencies in the GTBQS and assigned
FAQS. The Safeguards and Security FAQS and Electrical Systems and Safety
Oversight FAQS may be modified by the supervisor or FTCP Agent depending on
a position’s responsibilities.
Agents submit the names of TQP participants and their assigned FAQS to the
NNSA TQP Manager. The NNSA TQP Manager maintains the official NNSA
TQP database which reflects the position and assigned FAQS.
If a PSS is required, the supervisor and participant develop the qualification
standard and qualification card, including supporting knowledge, skills and
abilities (KSAs) for the position. The supervisor may send the proposed PSS to
the NNSA TQP Manager for review. The suggested process and format for a PSS
are in the NNSA TQP User’s Guide, section 4.0.
If the NNSA TQP Manager reviews the proposed PSS and associated card, the
NNSA TQP Manager sends any suggested changes to the supervisor. The
supervisor approves the final PSS and card, sends them to the Agent for
concurrence, and then sends the approved qualification standard and card to the
NNSA TQP Manager for filing. It is important that the supervisor performs a
timely review of these documents.
The final qualification standard and card are issued to the participant within 60
days of his or her assignment to a new position. The participant has 18 months
from the issuance date to qualify.
If the supervisor is not in the TQP, the Agent, supervisor, and TQP participant
develop the position qualification standard and card.
Section 4
d. Tailoring through Professional Certifications and Other Equivalencies.
Equivalencies should be used sparingly and with the utmost rigor and scrutiny to
maintain the spirit and intent of the TQP. Equivalencies may be granted for
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individual competencies based upon objective evaluation of evidence of the
employee’s education, experience, certification, or training. The supporting
knowledge and skill statements for the individual competencies should be
considered before granting equivalency for a competency.
Experience or training that had some form of examination process may be
evaluated and documented to demonstrate equivalency to the specified
competencies. Satisfactory completion of courses that relate directly to specific
competencies may be considered equivalent. Professional certification, such as a
registered professional engineer license, certified industrial hygienist, certified
health physicist, certified quality engineer, certified project manager, or registered
environmental manager that relates directly to the functional area may be
documented to demonstrate equivalency of competence, except for DOE-specific
processes and requirements. Professional certification does not satisfy the need to
qualify in competence areas pertaining to DOE- and NNSA-specific directives,
requirements, policies or procedures. Completion of GTBQS and any assigned
office-, site-, facility-, or position-specific competencies must still be
demonstrated. The NNSA TQP Manager publishes a list of recognized
professional certification equivalencies, which may reduce duplicative
qualification requirements.
Equivalencies for qualification activities for non-STSM positions are approved by
a QO. However, Agents must approve STSM equivalencies. For STSMs, an
equivalency must be demonstrated through some form of documented evaluation,
such as an interview by the Agent or by “challenge” exam.
Equivalencies shall be documented on the TQP participant’s qualification card.
Any disagreements between the QO and a TQP participant regarding
equivalencies shall be resolved by the supervisor or Agent.
e. Initial Screening for STSM and TQP Participants. At the beginning of the
qualification process for an STSM, the Agent determines whether the STSM
participant has technical competence in assigned areas of responsibility. The
Agent documents any determination of insufficient competence and any duty
limitations of the STSM participant. If the STSM participant does not meet the
education or experience requirements in the STSM FAQS, the Agent coordinates
development of compensatory measures.
The Agent notifies the Panel and the NNSA TQP Manager of changes to the
element’s list of STSMs, either positions or individuals.
For TQP participants who are not STSMs, the employee and supervisor determine
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and document the extent to which the employee has competence commensurate
with assigned responsibilities, as described under paragraph 4.k., “Duty
Limitations.” This determination should be made when the supervisor and TQP
participant review the qualification standard and associated card at the beginning
of the qualification process.
f. Learning Activities. The employee and supervisor, with support from the Service
Section 5
Center LCDD, determine the best method for learning. It may include formal
training, computer-based learning, self-study, mentoring, or on-the-job training
depending on the competency. The employee and supervisor should also
determine the method to evaluate attainment of the competency. The learning
activities and evaluation methods are added to the employee’s IDP and
qualification card.
Upon completion of a learning activity, the participant’s competence is evaluated
and documented.
(1) Formal Training. Many types of formal training courses are available for
meeting the competencies within the qualification standards; however, just
because a formal training course is available does not mean it
automatically meets the employee’s or NNSA’s needs. Most importantly,
the training should be consistent with the employee’s required knowledge
level for meeting the competency. An SME may assist the supervisor,
recommending appropriate existing courses. If the course doesn’t include
an acceptable (i.e., rigorous, formal test) evaluation of the participant’s
knowledge, the participant will need to arrange for a separate evaluation.
The DOE Online Learning Center (OLC), available on the Internet, hosts a
number of technical courses that satisfy qualification requirements. Most
OLC courses have built-in evaluation tools and documentation through
printed course completion certificates.
(2) Self-Study and Mentoring. Many competencies can be learned through
self-study, mentoring, or other learning experiences. The supervisor,
NNSA TQP Manager, and QO assist the employee in arranging these
learning activities.
g. Evaluation of Competencies. Upon completion of one or a set of learning
activities, the employee’s attainment of competencies is evaluated by a QO. This
evaluation may be an observation of performance, a written examination, an oral
evaluation, or an evaluation of equivalency documents. There are a variety of
evaluation options available, and any appropriate method can be used by the
participant and QO. The participant is responsible for providing the objective
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evidence of qualification on competencies. Equivalency is discussed in paragraph
4.d., “Tailoring through Professional Certifications and Other Equivalencies.”
(1) Observation of Performance. Observation of performance is the preferred
method of evaluation. When a TQP participant satisfactorily completes an
observed task or activity related to a competency requirement, the QO
signs the qualification card indicating competency attainment. If a
site/facility walkthrough is used to demonstrate performance of
qualification requirements, the QO verifies the participant’s knowledge
and practical skills through personal observation.
(2) Written Examination and Oral Evaluation. The NNSA TQP Manager
maintains an exam bank for those competencies that lend themselves to
written examination or oral evaluation. The exam bank is comprised of
questions, with acceptable answers, developed by SMEs. The NNSA TQP
Manager, a training professional, may assist the SME to ensure tests are
valid and reliable, and correlate appropriately with the knowledge and
skills supporting these competencies.
A participant may arrange with the NNSA TQP Manager, QO, or his or
her supervisor for an examination. Written exams cover the key aspects of
the competencies to demonstrate the extent to which the participant has
met the requirements. The participant shall be informed in advance
whether the exam is open book or closed book, and what materials are
acceptable to use during the exam.
Section 6
Written examinations are proctored and reviewed with the employee upon
completion. A score of 80% is considered a passing grade for all written
examinations.
Oral evaluations should be conducted using an approach similar to the one
for written exams. The person administering the oral evaluation should
develop sufficient questions to ensure a participant has the breadth and
depth of knowledge required to demonstrate knowledge of each
competency statement. Oral evaluations shall be pass/fail only. The
person administering the oral evaluation takes notes on the participant’s
responses. The QO sends a summary of areas covered to the NNSA TQP
Manager for inclusion in the participant’s qualification record. When a
supervisor is given an oral evaluation by a QO who is a direct report, the
Agent should participate in the oral evaluation as a quality assurance
review.
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Participants who do not pass a written examination or an oral evaluation
shall require remedial learning activities under a plan recommended by the
QO and approved by their supervisor if the supervisor is not the QO.
Upon completion of the plan, the participant is required to demonstrate
competence in the targeted area. The cognizant Agent, in consultation
with the element’s manager, shall determine the number of times that a
participant can retake an examination.
The supervisor, in coordination with the cognizant Agent, shall review the
training record of any employee who has demonstrated a consistent
inability to pass a written examination or an oral evaluation and determine
whether the employee should continue efforts toward qualification.
Written examination or notes on oral evaluation or observations of
performance shall be maintained on site.
h. Final Qualification Approval Process. The supervisor shall ensure the TQP
participant completes a final qualification activity; it may consist of a
comprehensive written examination, an oral examination, a site/facility
walkthrough, or some combination of these options. The supervisor signs the
participant’s functional area qualification card (FAQC) after successful
completion of the examination and recommends qualification of the participant by
the second-level supervisor. The second-level supervisor approves the
qualification after confirming that the qualification process was followed. STSMs
shall be recommended for qualification by the next senior STSM in their line or,
if one does not exist, the Agent. The Agent serves as second-level qualification
approval authority for STSMs. Facility Representatives shall be qualified by their
site office managers, per DOE-STD-1063-2006, Facility Representatives. If an
oral examination is used for final qualification approval, it will be conducted by a
qualified STSM, who may be the Agent. The examination will be sufficiently
comprehensive for the STSM to conclude that the participant has the requisite
knowledge to carry out the duties and responsibilities of the position.
If a supervisor does not feel comfortable conducting an oral examination for a
particular competency, several options are available. The supervisor may have an
SME present during the oral examination. The supervisor could conduct the
interview with advice from the SME or observe and evaluate a candidate’s
responses to the SME’s questions. Another option is to solicit potential questions
with expected responses from an SME and conduct the oral examination alone
with the candidate.
Section 7
The supervisor or cognizant Agent forwards copies of completed qualification
cards to the NNSA TQP Manager. All original qualification cards shall be
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maintained by the candidate. The Site office may also retain copies for a local
training file. The NNSA TQP Manager prepares a certificate of completion for
the Agent and forwards a copy of the candidate’s qualification cards to Enterprise
Training Services (ETS) for inclusion in the candidate’s official training file. The
Agent or an appropriate element official signs the certificate. A copy of the
signed certificate is sent to the ETS for placement in the employee’s official
training record. An appropriate individual, such as the field element manager,
presents the certificate to the employee at a suitable meeting or awards ceremony.
The NNSA Qualification Process
i. Time Limits. Once a TQP participant’s position qualification card has been
established, the employee has 18 months to complete the qualification process.
Supervisors may reduce or extend the standard 18-month initial qualification
period (or requalification period where TQP requalification is required by the
DOE FAQS) when conditions beyond the employee’s control warrant an
extension, such as military leave, resource constraints, and changes in position
responsibilities. The supervisor shall notify the cognizant Agent of any extension
and the justification for the extension. The cognizant Agent shall send notice of
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any extension to the NNSA TQP Manager, who updates and maintains the NNSA
TQP Progress Matrix.
The supervisor shall establish an appropriate qualification date (time limit) for a
TQP participant who transfers positions, and keep the cognizant Agent and the
NNSA TQP Manager apprised of assigned qualification dates.
The supervisor shall periodically review employee qualification progress and take
appropriate actions to provide the employee adequate time for qualification, limit
the employee duties if necessary, or modify the time limit. With the first time-
limit extension, the supervisor shall establish a corrective action plan with a target
date for the completion of qualification, normally within 6 months. The plan
becomes part of the participant’s qualification record. If the participant does not
complete the action plan and qualification by the established target date, the issue
is elevated to the second-level supervisor for resolution.
j. Changing Position Responsibilities.
(1) Change of Position Responsibilities in Current Position. Over the course
of time, the supervisor may decide to change responsibilities assigned to a
position. When changes affect the requisite competencies or level of
competence of a position, the supervisor shall notify the FTCP Agent and
the NNSA TQP Manager, and initiate a reevaluation of the qualification
standard package. The supervisor should decide if the currently assigned
FAQS is still appropriate. If not, the appropriate FAQS should be
assigned to the participant through the NNSA TQP Manager. If the
participant was issued a PSS, this standard should be reviewed and revised
using the process described in paragraph 4.c.
(2) Transfer of TQP Qualifications from Other Offices. A goal of the TQP is
Section 8
transportability. It is desirable to accept qualifications from other offices
because it supports the principle of transportability, may avoid significant
training cost, and enable the employee to contribute sooner to the
accomplishment of the NNSA element’s mission. When an employee
transfers from another DOE office to a position that requires participation
in the NNSA TQP, the supervisor first identifies the required FAQS and
decides if a PSS is required. If a PSS is required and one is not available,
the process described in paragraph 4.c. to develop the PSS should be
followed. Once the requirements have been identified, the QO, normally
the supervisor or SME(s) appointed by the supervisor, conducts a review
of the employee’s previous qualifications to determine which are
transferable to the NNSA TQP. Acceptance of transferred qualifications
is at the discretion of the QO. If the QO is satisfied that all the
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qualification requirements are transferable, the supervisor notifies the
FTCP Agent and the NNSA TQP Manager, who updates the NNSA TQP
Progress Matrix.
If a new FAQS or a PSS is required, the supervisor should follow the
procedure in paragraph 4.c. to issue a qualification package.
k. Duty Limitations. During the qualification process, the supervisor, Agent, or
element manager shall determine and document any limitations on the TQP
participant’s duties, such as the extent to which the participant can provide
management direction or oversight of contractor technical activities that could
adversely affect safe and secure operations at defense nuclear facilities.
In most cases, TQP participants in the qualification process continue with assigned
duties while they complete their qualification. A TQP participant is considered
qualified when the employee has attained the competencies required for the duties of
the position and the TQP process is complete. In the case of a new employee or an
employee transferring positions, the supervisor, Agent, or element manager shall
determine the extent to which assigned duties should be limited.
In general, employees on detail assignments of less than 90 days will not be placed in
the TQP, unless they are already in the TQP. It is assumed that while on a detail, the
person has the minimum qualifications for the assignment and that the supervisor
will provide adequate oversight to ensure safety is not jeopardized.
In the case where a TQP participant is found not qualified until completion of the
qualification process, assigned duties shall be limited. When assigned duties are
limited, the supervisor must clearly delineate those duties that the employee is or is
not allowed to perform independently. Until the completion of qualification, the
employee may work under the direct supervision of a qualified employee in that
subject area.
Participants who exceed a requalification date remain qualified, but the supervisor
may consider the use of duty limitations or compensatory measures. Supervisors
may also consider the use of duty limitations or compensatory measures when a
candidate fails to meet continuing training requirements.
In limited cases, an executive or senior manager who has a broad expertise needed
for the position may have limited technical expertise for STSM responsibilities. In
this case, a senior manager who directly reports to that manager and who meets
educational and experience requirements (preferably a qualified STSM) must be
identified as assuming the STSM responsibilities for that manager. The Agent is
Section 9
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responsible for determining and documenting appropriate compensatory measures for
STSM positions.
l. Continuing Education. A TQP participant must complete all training required by
law or regulation, for example, Hazardous Waste Operations and Emergency
Response Training, and General Employee Radiological Training, within the
specified time limits.
Once qualification is completed, the employee and immediate supervisor jointly
establish continuing training needs to ensure the participant continues professional
development and maintains technical competence. Learning activities to meet this
requirement shall be documented in the IDP.
TQP participants shall improve their performance and proficiency and ensure that
they stay up-to-date on changing technology and new requirements through
continuing education and training. In particular, participants should maintain a
current level of knowledge of the Standards, Orders, Guides, and regulations that are
included in their current qualification package.
Continuing education and training providers include the following:
(1) Department of Energy
(2) Other government agencies
(3) Outside vendors
(4) Educational institutions
Beyond formal classroom and computer-based courses, continuing training may
include:
(1) Self study
(2) Attendance at symposia, seminars, exhibitions
(3) Special assignments
(4) On-the-job experience
A description of suggested learning proficiency activities and the requirements for
the continuing education and training program for some FAQSs are included in the
document.
The participant is expected to participate in other activities to support ongoing
learning. Examples include corporate operating experience/lessons-learned
programs and other efforts to foster awareness of DOE/NNSA accidents, near
misses, etc., and their implications for the participant’s assigned responsibilities.
Completion of the continuing training activities identified in a participant’s
functional area qualification standard satisfies requalification requirements for all
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NNSA TQP participants except STSMs and facility representatives, who shall
undergo a review of competency requirements every 5 years and 3 years respectively
from the date of their most recent qualification. Copies of documented evidence of
continuous training accomplishment shall be sent to the NNSA TQP Manager for
inclusion in individual permanent training files.
Line managers may choose to require direct reports to undergo a review of
competency requirements every five years from their most recent qualification date
as part of requalification. If exercised, this option does not alleviate the requirement
for direct reports to complete continuing training.
m. STSM Requalification. STSMs shall undergo a review of competency
requirements every 5 years from the date of their initial qualification to conform
to DOE-STD-1175-2006 (STSM Functional Area Qualification Standard). FTCP
Agents may revise or extend the standard 5-year period when conditions warrant
an extension.
Section 10
Eighteen months prior to an individual’s requalification date, the NNSA TQP
Manager shall notify the TQP participant and the cognizant Agent. If requested, the
NNSA TQP Manager shall provide copies of the current STSM FAQS and card and
the GTBQS and card. If either of these standards has been revised since the date the
participant last qualified, the NNSA TQP Manager shall also include a copy of the
appropriate gap card. If there have been no changes in the standards and the
participant’s responsibilities have not changed, the Agent will initiate the final
qualification activity. Upon the participant’s completion of qualification activities,
the Agent signs the qualification cards and sends a copy of the completed cards to the
NNSA TQP Manager, who will issue a completion certificate. The STSM retains the
original signed qualification cards. If changes have been made to the standards, the
Agent and TQP participant shall follow the process described in paragraph 4.g. to
complete the requalification process.
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n. Administration.
The NNSA TQP Manager administrative responsibilities are the following:
(1) Administer the TQP for all NNSA sites.
(2) Maintain all necessary TQP documents and databases.
(3) Provide corporate training support to TQP participants to meet TQP
programmatic requirements.
(4) Provide real-time status reports.
(5) Coordinate feedback and improvement efforts on the TQP.
The NNSA TQP Manager responsibilities for maintaining the TQP process are as
follows:
(1) Ensure the following are located on the NNSA Web site:
a) Current FAQSs and GTBQS and cards
b) Current Technical Qualification Program Plan and NNSA TQP User’s
Guide
c) Current Qualifying Official list
d) List of professional certifications that may be considered for
equivalences.
(2) Ensure copies of completed, signed qualification cards are sent to the ETS
to be placed in the participants’ official training files and additional copies
are retained in the LCDD.
(3) Issue certificates of qualification and certificates of completion for final
examinations and ensure copies of the signed certificates are sent to the
ETS for filing in the participants’ official training file.
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(4) Provide real-time reports to supervisors on TQP progress of employees.
(5) Provide quarterly summary reports to the Agents on TQP progress.
(6) Provide final examinations for most FAQSs and the GTBQS.
(7) Maintain the TQP Qualification Progress Matrix, a master TQP participant
list.
(8) Ensure TQP participants are given Internet access to the matrix when they
are issued their qualification standards and that the matrix is accessible
online.
TQP participants should ensure that the TQP database is updated when individual
competencies have been completed.
Site Office Manager, Agent, and supervisor responsibilities for generating,
approving, and transmitting TQP documents are summarized below. For detailed
information related to managerial and administrative responsibilities, refer to
paragraph 5 and the NNSA TQP User’s Guide.
Site Office Manager administrative responsibilities are the following:
(1) Appoint an agent and transmit a notice via e-mail to the NNSA TQP
Manager to announce the delegation of an Agent.
(2) When serving as the second-level supervisor for a participant, conduct the
Section 11
final interview, review documentation, and sign the qualification cards.
Copies of the signed qualification cards are then sent to the NNSA TQP
Manager, who will issue a certificate of qualification. Original
qualification cards are maintained by the TQP participant.
FTCP Agent administrative responsibilities are as follows:
(1) Transmit a notice to the FTCP Chair and the NNSA TQP Manager when
an individual is assigned STSM responsibilities.
(2) Review, approve, and sign the QO attestation form and transmit it to the
NNSA TQP Manager, who will add the individual’s name to the official
QO list.
(3) Review and approve participants who enter into the TQP.
(4) When serving as the qualifying official for an STSM, review
documentation and sign the qualification cards.
(5) Submit the FTCP quarterly report to the FTCP Chair. The LCDD
provides the TQP information for the report.
Supervisor administrative responsibilities are as follows:
(1) Evaluate positions for inclusion in the TQP and transmit a notice to the
Agent and the LCDD of changes, either in positions or participants, as
they pertain to the TQP.
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(2) When serving as the QO for a participant, review documentation and sign
the qualification cards when all competencies have been completed. As
competencies are completed, they should be entered into the TQP
Qualification Progress Matrix.
(3) Nominate SMEs as QOs for specific competencies, ensure that they
complete the QO orientation, sign the QO attestation form, and submit it
to the cognizant Agent for approval.
(4) Develop a PSS and associated qualification card with the TQP participant.
If desired, send the PSS and associated qualification card to the NNSA
TQP Manager, who reviews them to ensure consistency across NNSA,
and then to the Agent for final approval. The supervisor may request
assistance in developing PSSs from the NNSA TQP Manager.
(5) Conduct the initial evaluation of the participant’s qualifications soon after
the standards are issued. The number of competencies remaining to be
satisfied after the evaluation should be entered into the TQP Qualification
Progress Matrix. Detailed instructions for completing the evaluation are
in the NNSA TQP User’s Guide.
Technical training needed to meet a participant’s TQP competency requirements
are mandated training, and should be considered priority 2 training, or if it’s also
required by regulation, priority 1. Offices are expected to request adequate
training and travel budgets to allow qualification requirements to be fulfilled.
The NNSA TQP Manager provides assistance as requested for FTCP self-
assessments of TQP implementation in accordance with the requirements of DOE
M 426.1-1A.
o. Documentation of Learning Activities. IDPs are established and updated during
the annual performance appraisal process. They reflect employee training or
learning activities required or recommended during the performance review,
including those activities required under the TQP. Completion of TQP
requirements, including continuing education, is factored into the individual’s
performance plan.
IDPs should be maintained to provide objective evidence that a participant is
actively engaged in a continuing education program to maintain his/her
qualification status.
Section 12
The NNSA TQP Manager shall provide a link on the NNSA web site to
qualification card templates for the GTBQS and all FAQSs. Each participant
should ensure qualification cards are maintained under secure conditions to
prevent unauthorized modifications or use of these records. The participant
should ensure that the QO certifying a given competency is authorized to sign that
NA-1 M 426.1-1A 17
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particular competency. The NNSA TQP Manager shall maintain the list of QOs
and make updates of the list available to TQP participants through the NNSA web
site.
5. RESPONSIBILITIES.
a. Administrator, NNSA.
(1) Approve policy requirements and processes for the implementation of the
TQP within the NNSA Complex.
(2) Direct the implementation of the Technical Qualification Program Plan for
Federal Personnel with Safety Responsibilities for Defense Nuclear
Facilities at NNSA elements except Naval Reactors and the Kansas City
Site Office.
(3) Appoint an NNSA Headquarters Agent who will serve as the lead Agent
within NNSA.
(4) Provide sufficient resources to satisfy the commitments of this plan.
b. NNSA Headquarters/Lead Agent.
(1) Oversee the implementation of the FTCP, including the TQP, at NNSA
elements.
(2) Serve as the lead NNSA Agent and provide overall direction for the
NNSA TQP, including considerations of needed programmatic
consistency.
(3) Develop policy, with input from the other Agents, for the NNSA TQP to
define how NNSA will conform to DOE TQP requirements (e.g., establish
equivalency, testing, and certification requirements).
(4) Obtain policy approval, through approval of this plan and its revisions.
(5) Assist elements in identifying sufficient resources to satisfy the
commitments of this plan.
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c. Associate Administrator for Management and Administration.
(1) Ensure that NNSA conducts an annual workforce analysis, as required by
DOE M 426.1-1A, Federal Technical Capability Manual, to identify
critical technical capabilities and positions that must be maintained to
ensure safe operations at defense nuclear facilities.
(2) Support the inclusion of the TQP in hiring and selection processes, as
appropriate.
(3) Identify and obtain sufficient resources to satisfy the commitments of this
plan.
d. Field Element Managers.
(1) Ensure that the TQP is fully implemented in their organizations as
described in this plan.
(2) Appoint an Agent to serve as the TQP sponsor and champion at their
elements.
(3) Identify STSM positions within their elements.
(4) Ensure a balanced level of competence is maintained across their elements
to meet the diverse programmatic and mission needs.
(5) Optionally, add positions or individuals as TQP participants even though
they may not otherwise be required to be in the TQP. These positions or
individuals should be responsible for safety, health, or environmental
protection in science or technology-intensive facilities.
(6) Identify and obtain sufficient resources to satisfy the commitments of this
plan.
e. Agents.
(1) Maintain qualification as an STSM in the NNSA TQP.
(2) Provide quarterly status reports to the Panel and regular briefings on the
status of the TQP to their managers. Ensure field element management
team members are informed of the status of complex-wide high priority
initiatives related to the FTCP.
NA-1 M 426.1-1A 19
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(3) Represent their NNSA element on the Panel. Elevate TQP
implementation issues from within their element, as appropriate, to the
field element or NNSA Service Center Director.
Section 13
(4) Work with the supervisors who have positions in their organization in the
TQP but who are not themselves in the TQP, in the identification of
competencies required by a position.
(5) Participate in the identification of STSMs for their organizations, and be
responsible for notification of the Panel and the NNSA TQP Manager
regarding any changes to their element’s list of STSMs, either positions or
individuals.
(6) Approve SMEs to serve as QOs and forward their names to the NNSA
TQP Manager, so the required QO training can be arranged.
(7) Make final decisions on positions nominated to the TQP.
(8) Ensure the documentation of any equivalencies for STSMs and
identification and coordination of compensatory measures, if necessary.
(9) Serve as the QO for STSMs.
(10) Review STSM vacancy announcements and PDs for conformance with
office and Federal Technical Capability Manual requirements.
(11) Work with the NNSA Headquarters/Lead Agent, other Agents, and the
NNSA TQP Manager to ensure integrated execution of the TQP across
NNSA.
(12) Perform other responsibilities as described in DOE M 426.1-1A, including
conduct of periodic self-assessments of the TQP. Use the performance
objectives and criteria from DOE M 426.1-1A to evaluate the
effectiveness of the TQP.
(13) Ensure there is an appropriate continuing training program implemented at
their site.
(14) Note: The Agents, with the support of the Service Center Office of
Human Capital Management Services, are responsible for maintaining
field element lists of critical positions and associated workforce analysis
plan. This includes the various lists requested by NNSA and other
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entities. The Agents coordinate these lists with their managers and with
Human Resources, and provide information related to critical positions
when requested. This is an FTCP responsibility. It is related to, but not
included within, the TQP.
(15) Assist Field Element Managers in identifying sufficient resources to
satisfy the commitments of this plan.
f. Immediate Supervisors.
(1) Evaluate positions for inclusion in the TQP, according to the criteria and
processes described in this plan.
(2) Notify the Agent and the NNSA TQP Manager in writing of changes in
positions or participants in the TQP.
(3) Serve as the QO for all competencies of supervised employees, except for
STSMs or those specifically delegated to an SME.
(4) Nominate SMEs as QOs for specific competencies and submit their names
to the cognizant Agent for approval.
(5) Develop a PSS and associated qualification card with the TQP participant.
If desired, send the PSS and associated qualification card to the NNSA
TQP Manager, who reviews them to ensure consistency across NNSA,
and then to the Agent for final approval.
(6) Ensure that employees are properly qualified; determine when employee
duties require limitations and document any duty limitations.
(7) Provide adequate time for employees to qualify.
(8) Notify the NNSA TQP Manager when time extensions have been granted
and the justification for the extension.
(9) Support the implementation of the TQP by ensuring that individuals
assigned to support the TQP have ample time to perform that work.
(10) Approve employee learning activities.
(11) Monitor employee progress towards qualification in the TQP, and
incorporate an acceptable rate of progress into performance plans.
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Section 14
(12) Recommend an employee who has achieved the required level of
competence to the second-level supervisor (or Agent) for certification.
(13) Ensure employees have a statement about assignment to the TQP and
qualification time periods reflected in their PD.
(14) For supervisors who have positions in their organization in the TQP but
who are not themselves in the TQP, the Agent assists the supervisors in
the identification of competencies required by a position.
(15) Ensure that employees participate in continuing education and training as
necessary to maintain performance and proficiency.
(16) Develop, administer, and document final evaluation activities to verify
adequate breadth and depth of knowledge of competencies in qualification
standards.
g. Second-Level Supervisors.
(1) Certify final qualifications of TQP participants upon the recommendation
of their immediate supervisor and review of documentation, including the
participant’s qualification card and the results of a comprehensive written
examination, oral examination, a site/facility walkthrough, or some
combination of these options. The second-level supervisor may
participate in the oral exam or walkthrough leading to final qualification.
(2) Resolve any issues between first-line supervisors and employees regarding
the TQP.
h. Service Center Office of Human Capital Management Services Manager.
(1) Support NNSA Agents in the coordination of workforce analysis and
critical position lists within NNSA.
(2) Support inclusion of the TQP in hiring and selection processes at HQ, Site
Offices, and the Service Center.
i. Service Center LCDD Manager.
(1) Designate a NNSA TQP Manager to administer the NNSA TQP.
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(2) Plan and provide resources needed for the successful coordination of the
NNSA TQP.
(3) Ensure the Technical Qualification Program Plan for Federal Personnel
with Safety Responsibilities for Defense Nuclear Facilities is administered
for all NNSA elements except Naval Reactors and the Kansas City Site
Office, and that the program is well-integrated with the NNSA mission,
priorities and Human Capital Management initiatives.
(4) Provide support for employee learning, evaluation, and certification in the
NNSA TQP. Arrange opportunities for employees to complete learning
activities through both in-house and external means.
j. NNSA TQP Manager.
(1) Administer the NNSA TQP for all NNSA sites.
(2) When requested, support supervisors with the evaluation process to
determine if a position is included in or excluded from the TQP.
(3) When requested, support the analysis to identify the required
competencies in the PSS and its associated qualification card.
(4) Manage the examination bank, protecting its integrity and keeping its
content current.
(5) Maintain all necessary TQP documents and records as described in this
plan, including approved position specific standards (PSS). Forward
applicable documents to the ETS for inclusion in personnel training files.
(6) Maintain a database of all positions by site that are in the TQP, based on
formal notifications from supervisors.
(7) Provide guidance, as needed, on vacancy announcements and PDs for
vacant or new positions with significant safety responsibilities at defense
nuclear facilities.
(8) Provide real-time reports to supervisors on TQP progress of employees
and a quarterly summary report to the Agents on TQP progress.
(9) Provide self-assessments of TQP implementation. Implement
Section 15
recommended actions for the continuous improvement of NNSA TQP
processes and procedures.
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(10) When requested, support the development and implementation of
appropriate continuing training programs.
(11) As functional area standards are revised, develop gap qualification cards
that outline the differences between the last and latest version of the
standard.
k. Qualifying Officials.
(1) Complete qualifying official training and sign the attestation form and
provide it to the requesting supervisor.
(2) Evaluate participants’ completed competencies on and sign qualification
cards.
(3) Assist in the development of the examination bank for their area of
expertise; protect the integrity of the exam bank by following required
protocols.
(4) Maintain a working knowledge of the TQP and their technical areas. Stay
current with the status of assigned functional area qualification standard
revisions. Keep the NNSA TQP Manager informed of issues that could
affect the NNSA TQP.
l. TQP Participants.
(1) Identify and complete the learning activities necessary to achieve
competency.
(2) Complete qualification requirements within the time limit. Bring issues
preventing them from completing the qualification to the attention of their
supervisor.
(3) Identify work duties, including new or additional duties, for which they
are not qualified and inform their supervisors.
(4) Agree, when indicated as a condition of employment, to participate in the
TQP and to achieve qualification within the agreed time schedule.
(5) Provide the required demonstration of competence to the respective QO(s)
for documentation when already qualified.
(6) Participate in appropriate continuing training program once initial
qualification is achieved.
6. REFERENCES.
a. DOE Revised Implementation Plan for DNFSB Recommendation 93-3,
Improving DOE Technical Capability in Defense Nuclear Facilities Programs
(5198)
b. DOE P 426.1, Federal Technical Capability Policy for Defense Nuclear Facilities
(12198)
c. DOE 0 360.1 B, Federal Employee Training (1 010 1)
d. DOE M 360.1 - IB, Federal Employee Training Manual (10101)
e. DOE M 426.1-l A, Federal Technical Capability ManuaI (5104)
f. NNSA TQP User's Guide (12104)
g. DOE Technical Qualification Standards (various)
7. CONTACT. Manager, Learning and Career Development Department, (505) 845-5406.
e? hL,Os+L
Thomas P. D'Agostino
Administrator